The respective multiple-choice examinations must be passed successfully in order to obtain FitSM Advanced SOC (Service Operation and Control) and FitSM Advanced SPD (Service Planning and Delivery).
- 60 minutes
- 30 Multiple Choice questions with 4 possible answer options, where only one answer option is correct.
- Min. points:
- 21 of 30
Each completely correctly answered question is awarded one point. Any question answered incorrectlyis awarded zero points, but no points are deducted. A question is considered to have been answered incorrectly if a wrong answer or no answer has been checked.