Step by step to accredited training organisation (ATO)
The first and yet non-binding step towards accreditation as a training organisation according to ICO is the registration. You will not incur any costs or obligations with the registration. After sending you will receive an e-mail in which we ask you to confirm your registration (double opt-in procedure). Then the registration is complete and you will receive our welcome message.
After your registration we will send you an electronic questionnaire. Based on your data in the questionnaire, we determine which of the ATO classes (mini, small, medium or large) is the right one for you. And whether the accelerated procedure for accredited training organisations (“ transition“) is an option for you.
This allows you to obtain temporary ICO approval for one year without any major effort.
After evaluating the electronic questionnaire, we will contact you and clarify any outstanding questions. We will send you a contract and an invoice for the registration fee (offer).
The training organisation requirements described in the contract are divided into a general and a subject-specific area:
Requirements on the training organisation
Requirements on the trainers
The requirements also depend on the size of the ATO. Especially Mini and Small ATO have a clearly reduced catalogue of requirements. The checklists help you to compile the necessary information and evidence.
You are welcome to blacken the financial information. We only need to be able to determine which training courses or examinations your company is approved for and which trainers are eligible for which training courses.
If you would like to add new subject areas to your accreditation or would like to admit new trainers, please contact us. We'll be happy to take care of it.
As soon as all the required documents are available and the registration fee has been paid,
we will check their content and, if necessary, ask you at one point or another.
When all documents meet the requirements and the registration fee has been paid,
the following steps are initiated:
Sending the contracts and the invoice for the annual fee
Planning and scheduling of the initial audit to ensure
that the processes and procedures documented and indicated by you are institutionalized in your company.
Please note Contract and invoice for the annual fee will be sent from 30 May 2017.
As soon as the signed contract is received and the annual fee has been transferred,
we will agree on the date for the initial audit.
Training organisations whose accreditation of another person certifier has been recognised by the ICO receive temporary accreditation for one year without an initial audit. Sufficient time for trainers to make up for the necessary prerequisites such as ICO examinations and for the ATOs to provide the relevant documents.
The audit is usually carried out on site for new customers. Our auditors can also certify by video conference. You will receive a detailed report no later than three weeks after the audit.
If no findings have been made in the audit report that contradict accreditation (major findings), you will be admitted as an accredited training organisation of the ICO and will receive the corresponding documents. From then on, you may offer the corresponding training courses with an ICO exam and carry the ICO logo "Accredited Training Organization".
Minor findings documented in the report and suggestions for improvement must be verifiably improved within the period specified in the report. The remedy period is a maximum of one year.
If the audit reveals that accreditation due to major finding is not yet possible at this time, the annual and registration fees cannot be refunded.
Please note that you must provide the ICO with all documents from the checklist within one year. The document check and the audit then take place as for "new" training organizations.
In the case of contract terms of more than one year (maximum three years), a monitoring audit takes place within one year. A monitoring audit can cover the entire training management system. Here too, the auditor can decide whether to conduct the audit on site or via video conference. As a rule, the auditor will attach importance to the following points:
Were the deviations, which may have been found during the accreditation audit, corrected?
Were at least one management review and one internal audit performed?
Were any deviations detected during this process corrected?
A report of the monitoring audit will be sent to you within the next three weeks. If this audit has determined that the deviations found in the last audit have not been corrected, accreditation can also be withdrawn at short notice.
The ICO reserves the right to initiate extraordinary audits for any given reason. Reasons could be, for example:
A remarkably high failure rate in the examinations of a training organisation or in the courses of a trainer
A remarkably high success rate in the examinations of a training organisation or in the courses of a trainer